Returns and Refunds

If you are unhappy with any of our products, please contact us immediately and we will do our best to assist.

We do not give refunds if you:

  • simply change your mind, or
  • make a wrong decision.

You can choose between a refund, exchange or credit where goods:

  • are faulty
  • have been wrongly described
  • are different from a sample shown to you, or
  • does not do what they are supposed to.

Please retain your receipt as proof of purchase.

Unless the buyer elects to take and pays for the Insurance option, then Linen and Threads is not liable to replace or refund any items lost or damaged during transport.

If you are unsure of your rights, please see the Office of Fair Trading website for more details.

Latest

Wooden Quick Unpick

Wooden Quick Unpick

Beautiful handmade wooden quick unpick with chain and magnetic release.Made  to order in your c..

A$39.50 Ex Tax: A$35.91

Hexagonal Wooden Box

Hexagonal Wooden Box

Handmade Hexagonal Wooden Box.Made  to order in your choice of:Red Gum, Yellow Box, Ironbark, O..

A$110.00 Ex Tax: A$100.00

La D Da - Samplar Hare Kit

La D Da - Samplar Hare Kit

 La D Da - Samplar Hare Kitcontains:ChartEcru 32ct linenDMCBacking fabric..

A$35.00 Ex Tax: A$31.82

Long Dog Samplers - Life After Death Pre Order

Long Dog Samplers - Life After Death Pre Order

Long Dog Samplers - Life After Death ChartStitch Count: 372 x 325 stitches..

A$36.00 Ex Tax: A$32.73